Hard Rock Hotel Cancun
5-star Hotel with Private beach
Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo
+52 998 881 3600based on 1,312 reviews
per night
About Hard Rock Hotel Cancun, Cancún
Hard Rock Hotel Cancun photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Breakfast included
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Things to do
- Gift shop
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
Family friendly
- Babysitting or child care
- Child-friendly
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
General
- Family rooms
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Sea view
- Telephone
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Bathroom
- Hairdryer
- Private bathroom
- Bathtub
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Fitness
- Fitness centre
- Tennis
- Fitness room
Health and safety
- Housekeeping
- Safe
Bedroom
- Wardrobe or closet
Workspace
- Laptop safe
Reviews
Pros +
- Excellent service throughout the hotel. (in 23 reviews)
- "very clean, friendly staff, great pool and amenities." (in 52 reviews)
- The room I've stayed was amazing (in 22 reviews)
Cons -
- The worst hotel ever. (in 1 review)
- The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
- "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
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Hard Rock Hotel Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?
Hard Rock Hotel Cancun is ₹ 9,170 cheaper than the average 5 star hotel in Cancún. You can usually find a nightly rate of ₹ 31,952 when staying at Hard Rock Hotel Cancun.
How far is Hard Rock Hotel Cancun from Cancun?
Driving distance from Cancun to Hard Rock Hotel Cancun and vice versa is 12.4 km and the overall drive time is about 23min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hard Rock Hotel Cancun from Cancun?
Hard Rock Hotel Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average ₹ 981/day. Another more common option is to just take a taxi or rideshare service from the airport to Hard Rock Hotel Cancun. The nearest airport to the hotel is Cancun.
Are there food options at Hard Rock Hotel Cancun?
There is a restaurant at Hard Rock Hotel Cancun that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 998 881 3600 for kitchen hours. Guests staying at Hard Rock Hotel Cancun are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Hard Rock Hotel Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Hard Rock Hotel Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Hard Rock Hotel Cancun to Cancún city centre?
The city centre nearest to Hard Rock Hotel Cancun is Cancún, which is 9.5 km away from the hotel’s front door. There, you can find MUSA, which is a popular sight in the area.
What is the phone number for Hard Rock Hotel Cancun?
Is Hard Rock Hotel Cancun pet-friendly?
Does Hard Rock Hotel Cancun have Wi-Fi available?
Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?
Hard Rock Hotel Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Hard Rock Hotel Cancun?
12:00 is the check-out time at Hard Rock Hotel Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at Hard Rock Hotel Cancun?
The average price for a night at Hard Rock Hotel Cancun found recently is ₹ 42,280 and can go as low as ₹ 29,526/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Hard Rock Hotel Cancun?
Yes, you can do your laundry at Hard Rock Hotel Cancun. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
As of July 2025, there are 4,178 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
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Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo